# 3D Hair Reconstruction

### 1. fail authorization

```json
{
  "error": {
    "code": 1,
    "message": "fail authorization"
  }
}
```

Your access is limited. [Contact support](https://docs.metahumansdk.io/service-apis-for-creating-virtual-avatars/welcome/about-us).

### 2. glb error

```json
{
  "error": {
    "code": 2,
    "message": "glb model write error"
  }
}
```

An error occurred while writing glb, try request again.

### 3. the file is too large

```json
{
  "error": {
    "code": 3,
    "message": "file must be less than 10mb"
  }
}
```

You are trying to send an image that is over the size limit. Compress your image.

### 4. face not found

```json
{
  "error": {
    "code": 4,
    "message": "face not found"
  }
}
```

No face found in photo.

If the face is really in the photo, then there are possible problems with the image:

* bad image quality
* face is covered
* too much head turn
* body art

### 5. invalid input image 

```json
{
  "error": {
    "code": 5,
    "message": "file corrupted"
  }
}
```

You sent a picture with an unsupported resolution.

Convert it to any of the following formats:

* png (PNG)
* jpg (JPG, JPEG)
* HEIC
* bmp
* webp

### 6. empty input image

```json
{
  "error": {
    "code": 6,
    "message": "empty input image"
  }
}
```

The server received an empty file. Check out its contents.

### 7. hair mode error

```json
{
  "error": {
    "code": 7,
    "message": "wrong hair mode"
  }
}
```

The server received wrong hair mode. Make sure you write hair mode without mistake.

### 8. wrong hex string format

```json
{
  "error": {
    "code": 8,
    "message": "wrong hex string format"
  }
}
```

Check hex color code for hair color (see [examples](https://www.color-hex.com/)).